Terms of service

Overview

This website is operated by Duct Bank Spacer (“Duct Bank Spacer,” “we,” “us,” or “our”). Throughout the site, the terms “we,” “us,” and “our” refer to Duct Bank Spacer. Duct Bank Spacer provides this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here (collectively, the “Terms”).

By visiting our site and/or purchasing products or services from us, you engage in our “Service” and agree to be bound by these Terms, including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, customers, vendors, merchants, and contributors of content. If you do not agree to these Terms, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.


1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site. You may not use our products or services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any applicable laws in your jurisdiction.

You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of these Terms may result in immediate termination of your access to the Service.


2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.


3. Accuracy, Completeness & Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

This site may contain historical information, which is provided for reference only. We reserve the right to modify the contents of this site at any time but have no obligation to update any information.


4. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.


5. Products and Services

Certain products or services may be available exclusively online and may have limited quantities. All product descriptions, specifications, images, and pricing are subject to change at any time without notice. We reserve the right to discontinue any product or service at any time.

We make every effort to display our products as accurately as possible; however, we cannot guarantee that your device’s display of any color or image will be accurate. We do not warrant that the quality of any products, services, or materials will meet your expectations or specific project requirements.

Returns, refunds, and shipping terms are governed by our separate Return & Refund Policy and Shipping Policy, which are incorporated by reference and available on our website.


6. Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. If we make a change to or cancel an order, we may attempt to notify you using the contact information provided at the time of purchase.

You agree to provide current, complete, and accurate purchase and account information and to promptly update such information so we can complete your transactions and contact you as needed.


7. Optional Tools

We may provide access to third-party tools over which we neither monitor nor have any control. You acknowledge and agree that such tools are provided “as is” and “as available” without warranties, representations, or conditions of any kind. Any use of optional tools is entirely at your own risk.


8. Third-Party Links

Our Service may include content, products, or services from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials and assume no liability for third-party websites, products, or services.


9. User Comments, Feedback and Submissions

If you submit comments, ideas, plans, drawings, specifications, proposals, or other materials to us, whether online or otherwise, you agree that we may use, reproduce, publish, distribute, and display such submissions without restriction or compensation.

We are under no obligation to maintain submissions in confidence, to pay compensation, or to respond. You are solely responsible for the accuracy and legality of any submissions you provide.


10. User-Provided Information & Uploads

You are solely responsible for the accuracy and completeness of any measurements, drawings, specifications, files, or other information you submit through the website. Duct Bank Spacer may rely on such information without independent verification and shall not be liable for errors, delays, or damages resulting from inaccurate or incomplete submissions.


11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.


12. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct such errors and to change or update information at any time without prior notice.


13. Prohibited Uses

You are prohibited from using the site or its content for any unlawful purpose, to infringe intellectual property rights, to submit false or misleading information, to transmit malicious code, to collect personal information of others, or to interfere with the security features of the Service.


14. Installation, Use & Safety Disclaimer

Products sold by Duct Bank Spacer do not constitute engineering, construction, or professional advice. You are solely responsible for determining product suitability, load requirements, installation methods, site conditions, and compliance with applicable laws, codes, and safety standards.


15. Disclaimer of Warranties

All products and services are provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.


16. Limitation of Liability

To the fullest extent permitted by law, in no event shall Duct Bank Spacer, its officers, employees, affiliates, or agents be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or products purchased through the Service.


17. Indemnification

You agree to indemnify, defend, and hold harmless Duct Bank Spacer and its affiliates from any claim, demand, or damages arising out of your breach of these Terms or misuse of the Service.


18. Force Majeure

We shall not be liable for delays or failures caused by events beyond our reasonable control, including acts of God, extreme weather, supply chain disruptions, labor disputes, transportation delays, or governmental actions.


19. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall be severed and the remaining provisions shall remain in full force and effect.


20. No Waiver

The failure of Duct Bank Spacer to exercise or enforce any right shall not constitute a waiver of such right.


21. Entire Agreement

These Terms, together with any policies referenced herein, constitute the entire agreement between you and Duct Bank Spacer and supersede any prior agreements or communications.


22. Governing Law

These Terms are governed by the laws of the State of Florida and the United States, without regard to conflict-of-law principles.


23. Changes to the Terms

We reserve the right to update these Terms at any time. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.


24. Contact Information

Duct Bank Spacer
1301 Highway 51 N,
Summit, MS  39666
United States

Email: sales@ductbankspacer.com
Phone: 212-982-6203


Mobile Terms of Service

Duct Bank Spacer

By consenting to our SMS program, you agree to receive recurring text messages related to orders, account updates, and promotions. Message frequency varies. Message and data rates may apply.

You may opt out at any time by texting STOP to 212-982-6203. For assistance, text HELP or contact us at sales@ductbankspacer.com.

Your participation is voluntary and not a condition of purchase. We comply with all applicable federal and state telemarketing and consumer protection laws.